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  • Promote participants’ awareness of personal communication skills
  • Help participants develop strategies for dealing with challenging communication situations in their work setting

Target Audience

This course is for:

  • Health care staff who come into direct or indirect contact with people affected by cancer and who may experience problems knowing what to say in specific situations
  • Staff working with colleagues in a cancer related setting.

N.B. Not suitable for patient facing health care professionals

Date and Duration


22 May 2019


1 day


  • Overview of cancer and treatments
  • Overview of communication
  • Communication challenges and strategies for dealing with them
  • Facilitating and blocking behaviours
  • Responsibilities and boundaries of own role
  • Recognising and responding to stress in self and others

Certificate of attendance



The Clinical Education Department


The Clatterbridge Cancer Centre NHS Foundation Trust
Clatterbridge Road
Bebington, Wirral, Merseyside CH63 4JY
United Kingdom

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